UPS Ground
Standard delivery and the most economical option for most orders.
Shipping & payment
Fast UPS shipping across the U.S. and worldwide.
Most orders leave our warehouses the same business day. We ship with UPS to any address in the United States and to customers around the world. Here is how shipping times, shipping costs and payment work at IronDT.
3 pmEST
Same-day shipping cut-off, Mon–Fri
1–5days
UPS Ground in the U.S.
2
Warehouses: Florida & Texas
Worldwide
International shipping with UPS
When your order ships
Order by 3 pm EST and it usually ships today
We know a machine waiting for a part is money lost. Orders placed by 3 pm Eastern time, Monday through Friday, usually ship the same business day.
Cut-off time3 pm EST, Mon–FriMost orders placed by the cut-off ship the same business day.
Longer processingUsually 2–3 daysSome orders take more time to prepare. If yours does, we will let you know.
HolidaysUPS holiday scheduleOur warehouses follow the UPS schedule for all major holidays.
Ships fromSeveral U.S. locationsIncluding our warehouses in Florida and Texas.
Shipping in the U.S.
Choose your UPS service at checkout
We ship to residential and business addresses and to P.O. Boxes. The services available for your address and the exact shipping rate are shown at checkout, before you pay. We recommend a full street address rather than a P.O. Box only.
UPS 3 Day Select
Faster than Ground when the part is needed this week.
UPS 2nd Day Air
Air delivery for urgent repairs. Some locations in Alaska and Hawaii need additional transit time.
Double-check your address
Please check the shipping address carefully before you place the order.
Shipping guarantee
UPS delivery guarantees do not cover delays beyond UPS's control, such as extreme weather disrupting air or ground networks.
Another carrier?
For delivery with a carrier other than UPS, please contact us before placing the order.
International shipping
We ship worldwide with UPS Worldwide Saver
International orders are welcome. Rates, customs paperwork and surcharges depend on the destination, so international shipping is not charged at checkout. After you place your order, we calculate the shipping cost for your exact address and send you a separate invoice.
Place your order
Select your country at checkout and choose UPS Worldwide Saver. Your checkout total covers the parts; shipping is added later.
We calculate shipping
We get the UPS rate for your address based on the actual weight and size of your package.
You receive an invoice
We email you a separate invoice for shipping to the email address from your order.
Your order ships
As soon as the shipping invoice is paid, we hand your parts over to UPS.
Duties and taxes
Import duties, taxes and customs fees of the destination country are not included in our prices or in the shipping invoice. They are paid by the recipient upon delivery.
Delivery time
Transit time depends on the destination country and on customs clearance.
Questions about your country?
Email us your part numbers and full address at info@irondt.com and we will answer any shipping questions.
Payment
Pay securely by card or PayPal
You pay for your order at checkout. All prices are in U.S. dollars. For international orders, shipping is paid separately by invoice, as described above.
Credit and debit cards
Pay with your card on the secure payment page of Stripe. Your full card details go directly to Stripe and are never stored on our site.
PayPal
Check out with your PayPal account and pay with your PayPal balance, a linked bank account or card.
Prices in U.S. dollars
If you pay from outside the U.S., your bank or PayPal converts the amount into your currency and may apply its own conversion fee.
If something goes wrong
Lost or missing packages
Occasionally a package gets delivered to the wrong address, lost or even stolen. Mail fraud is a federal crime, so packages usually end up in our hands or yours, even when they take a little "vacation".
All items are insured. If a package does not arrive, we need a signed statement from the recipient to file an insurance claim.
Your signed statement must include
- The shipping address
- Name of the recipient
- Telephone number
- A written statement that the package did not arrive
- Email the statement to info@irondt.com and we will file an insurance claim right away. The insurance company may contact you for additional information.
- UPS usually needs 1–7 business days to complete the investigation.
- If the lost package reaches you after we have reshipped your order, please return it to the sender so we can cancel the claim.
Get in touch
Questions about shipping or payment?
Send us your order number or part numbers and we will help with delivery options, international orders and invoices.
